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Last Updated: March 19, 2018
Welcome to the website www.inaistory.com (the “Website”). The content of the Website is the property of Our Studio having its registered office at No 10, Griffith Road, Pallavaram, Chennai 600043 (“Partnership Firm” or “we”). The Company is in the business of providing handmade leather pieces which may also be personalised as per specifications provided by a customer (“Services”).
1.What information do we collect?
A. Information you provide to us
We may ask you to provide us with certain categories of information such as personal information, which is information that could reasonably be used to identify you personally, such as your name, residential address, e-mail address, Date of Birth and mobile number (“Personal Information”) and financial information, such as information relating to your bank account details, financial service provider, credit card details, direct transfer details and information relating to the transactions created by you on the Website (“Financial Information”).We may collect this information through various forms and in various places through the Website, including when you first register with us, when you create a transaction, when you contact us, when you update your information or from time to time or when you otherwise interact with us.
In addition to any Personal Information or other information that you choose to submit to us, we may use a variety of technologies that automatically (or passively) collect certain information whenever you access the Website (“Usage Information”). This Usage Information may include the browser that you are using, the URL that referred you to our Website, among other information. We may use Usage Information for a variety of purposes including to enhance or otherwise improve features of the Website.
In addition, we collect your IP address or other unique identifier (“Device Identifier”) for your computer, mobile or other device used to access the Website (each, a “Device”). A Device Identifier is a number that is automatically assigned to your Device used to access the Website, and our computers identify your Device by its Device Identifier. Usage Information may be non-identifying or may be associated with you. Whenever we associate Usage Information or a Device Identifier with your Personal Information, we will treat it as Personal Information.
In addition, tracking information is collected as you navigate through our Website, including, but not limited to geographic areas. Most GPS-enabled mobile devices can define one’s location to within 50 feet. We collect this information for various purposes – including determining to provide you with customer support, to send you promotions and offers, to enhance our Website, and for our internal business purposes.
To enhance your experience with our Website, we may use “cookies”. Cookies are text files that we may place in your computer browser to store your preferences. Cookies are used to record various aspects of your visit and assist us in providing you with uninterrupted service. One of the primary purposes of cookies is to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify the browser setting to decline cookies if you so prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of the Website that may depend on cookies. If you choose to accept cookies, you also have the ability to later delete cookies that you have accepted. If you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated.
Our primary goal in collecting your Personal Information, Financial Information or Usage Information is to provide you with an enhanced experience when using the Website.
We will communicate with you using the contact information provided by you in order to respond to any queries that you may have and to provide any information that you may request regarding the Services. We may communicate with you either by written, physical communication, email, telephone, SMS or via notifications on your mobile device.
We use the information collected from our Website so that we are able to provide to you the correct Website version depending on your device type, for troubleshooting and in some cases, marketing purposes. We use your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer our Website. Your IP address is used to help identify you, but please note that the IP address contains no Personal Information about you.
We may also send strictly service-related announcements to you on rare occasions and when it is necessary to do so. For instance, if our Services are temporarily suspended for maintenance, we might send you an email, text message, flash notification or telephone call. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to unsubscribe from such emails.
We may use Personal Information collected through the Website in the following ways:
Please note that information submitted on the Website via a “Contact Us” page or other similar function may not receive a response from us.
We may use your Personal Information or Financial Information solely for the purposes of enabling you to use the Services and for providing you with an enhanced experience when using our Services. We will not reveal your Financial Information to any third party except a third party payment gateway service provider linked to our Website and when mandated by the laws applicable.
3. How and When Do We Disclose Information to Third Parties?
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, store, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, governmental requests or legal process; (ii) to protect the safety, rights, property or security of the Company, our Services, the Website or any third party; (iii) to protect the safety of the public for any reason; (iv) to detect, prevent or otherwise address fraud, security or technical issues; and /or (v) to prevent or stop any activity we consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Further, we may use the IP address or other Device Identifiers, to identify users, and may do so in cooperation with third parties such as internet third party service providers, wireless third party service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion. Such disclosures may be carried out without notice to you.
We may share your information, including your Personal Information and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Website or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process.
The Company may partner with another party to provide specific services if required. When you sign-up for the Services, the Company will share names, or other personal information that is necessary for the third party to provide these Services. The Company’s contractual arrangements with such third parties, restrict these parties from using personally identifiable information except for the explicit purpose of assisting in the provision of these Services.
Your information will be retained with the Company as long as your account is active or as needed to provide Services to you. If you wish to cancel your account or request that the Company no longer uses your information to provide Services, you may contact the Company at [●]. The Company will retain and use your information as necessary to comply with its legal obligations, resolve disputes, and enforce its agreements or for other business purposes.
4. Third Party Content And Links To Third Party Services
The Website may contain content that is supplied by a third party, and those third parties may collect website usage information and your Device Identifier when web pages from any online or mobile services are provided to your browser. In addition, when you are using the Website, you may be directed to other sites or Websites that are operated and controlled by third parties that we do not control. We are not responsible for the privacy practices employed by any of these third parties. These other websites may send their own cookies to you, independently collect data or solicit personal information and may or may not have their own published privacy policies. When you leave our Website, we encourage you to read the privacy statements of all third party websites or Websites before submitting any information to third parties.
5. Change of Information and Cancellation of Account
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Personal Information changes, or if you no longer desire to access the Website, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through firstname.lastname@example.org. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable.
You may also cancel or modify your communications that you have elected to receive from the Website by logging into your user account and changing your communication preferences.
If you wish to cancel your account or request that we no longer use your information to provide you details with respect to our Services and the Website, please write to us at email@example.com.
6. Opt Out
If you wish to opt-out of receiving non-essential communications such as promotional and marketing-related information regarding the Website and the Services, please send the Company an email at firstname.lastname@example.org.
Personal Information and Usage Information we collect is securely stored within our databases, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet or wireless communication and any information you transmit to the Company you do at your own risk. If, despite our best efforts, an unauthorised breach of our security measures occurs, resulting in the unauthorised access, duplication, removal or alteration of any Personal Information, Financial Information, Third Party Information, Usage Information or Mobile Device Information the , the Company, its directors, officers, employees, promoters, or affiliates will not be held responsible for any loss resulting from such breach.
9. Grievance Redressal